FAQ (Frequently Asked Questions)

Shipping costs vary depending on the product and delivery location. The
exact costs will be displayed to you during the ordering process.

Delivery time depends on your location. Typically, delivery takes 5-10 business days.

Once your order has been shipped, you will receive an email with tracking information.

Orders can be cancelled or changed within 24 hours of placing the order. Please contact us as soon as possible.

If your order arrives damaged, please contact us immediately with photos of the damage so we can resolve the issue.

Yes, we deliver worldwide. However, please note that international shipments may be subject to additional customs fees.

We accept all major credit cards as well as PayPal and Amazon Pay.

You can reach us via the contact form on our website or by email at dragonfly.service@gmx.at.

Yes, we take the protection of your personal data very seriously and use secure payment processes to protect your information.

Our products are made using state-of-the-art printing technology to ensure high quality and durability.

Before you complete your purchase, please be aware that the design placement on our products might slightly differ from what is shown in the pictures.